Welcome to the Lutheran Services Florida Tele-Visit Platform – OneTouch
We are using this platform to help keep you and our staff safe while continuing to provide you with excellent services. We strive to make LSF the Best Place for Clients and hope that you will find using Tele-Visits as effective as face-to-face visits.
At the end of your session you will be asked to complete a very quick three question survey. Your feedback will allow us to continue to improve services and ensure we are meeting the needs of our clients and communities.
You should have received an Appointment Code from your Counselor for the session.
If you have not received an Appointment Code please contact your Case Manager before trying to access the system for your session.
Prior to your first Tele-Visit please read the LSF Child Welfare Case Management for Teletherapy and ask your Case Manager any questions you may have before starting your first visit. When your visits resume face-to-face your Case Manager will ask you to sign this form.
To get started: