Special Initiatives

Project H.O.P.E.

Project HOPEIf you are experiencing challenges as a result of Hurricane Matthew, we are available to help. Contact the appropriate office below so we may schedule a time to meet with you or provide additional information.

Project H.O.P.E. is an outreach, crisis counseling and referral program that is authorized by Section 416 of the Stafford Act following a Presidentially Declared Disaster. Project H.O.P.E. is provided by LSF Health Systems and funded by FEMA and SAMHSA grants administered by the Mental Health Program Office of the Florida Department of Children and Families. The goals of Project H.O.P.E. are to:

  • Provide education and information regarding emotional reactions to disasters
  • Refer those with unmet needs to sources of support and assistance
  • Develop a structure whereby continued community support can occur
  • Provide disaster recovery coaching to both groups and individuals
  • Help people reestablish feelings of control, competence, self­-confidence and effectiveness that were weakened by the disaster

Things  to Remember When Trying to Understand Disaster Events

  • No one who sees a disaster is untouched by it
  • It is normal to feel anxious about you and your family’s safety
  • Profound sadness, grief and anger are normal reactions to an abnormal event
  • Acknowledging our feelings helps us recover
  • Focusing on your strengths and abilities will help you to heal
  • Accepting help from community programs and resources is healthy
  • We each have different needs and different ways of coping

Putnam County: 386.315.7155 or projecthopeputnam@lsfnet.org

Volusia County: 386.315.7155 or projecthopevolusia@lsfnet.org

Flagler County: 386.315.7155 or projecthopeflagler@lsfnet.org

St. Johns County: 904.252.4158 or projecthopestjohns@lsfnet.org

Duval County: 904.832.1106 or projecthopeduval@lsfnet.org


Care Coordination

People with complex behavioral and mental healthcare needs can get lost when systems are fragmented. This is why LSF Health Systems takes a system-level approach to care coordinating activities in order to minimize service fragmentation and promote seamless care transitions for people who face complex behavioral health needs. The goal is to reduce repeat admissions to acute or inpatient behavioral health services, support continuity of care, and improve outcomes for people served.

LSF Health Systems’ Care Coordination program in northeast and north-central Florida serves people who may be at higher-risk:

  • Children and adults who have repeat admissions to crisis stabilization units or substance abuse detoxification programs
  • Adults with mental and/or substance use disorders who are involved in the criminal justice system and those who are homeless
  • Children and families in the child welfare system who have repeat admissions to acute levels of care
  • Adults receiving treatment at state residential mental health facilities

Care Coordination activities include managing continuous communication between service providers, aligning resources with individual needs, establishing accountability, facilitating transitions, supporting self-directed goals and responding to change. Care Coordination activities are responsive to identified needs and support long-term recovery and resiliency.

To learn more about our Care Coordination program, contact Erin Whitaker-Houck, Director of Program Operations, at 904.337.4062 or erin.whitakerhouck@lsfnet.org.

Child Welfare Integration

Impoverished families often face difficulties accessing substance abuse and mental health care. Through LSF Health Systems’ Child Welfare Integration program, families served by the child welfare system are connected with substance abuse and mental health (SAMH) services so that child safety and the well-being of the whole family can be best ensured.

The goals of the Child Welfare Integration program are to:

  • Improve parents’ capacity to care for their child/children and decrease child abuse.
  • Increase competence of workforces in the child welfare and behavioral health systems of care through cross-training and collaboration.
  • Increase communication between systems.
  • Enhance the focus on the family, not just the individual receiving services, in order to improve outcomes for the families served by the child welfare system.

Child Welfare Integration initiatives include:

  • Department of Juvenile Justice (DJJ), Community-Based Care (CBC) agencies, Department of Children and Families (DCF), and LSF Health Systems collaborations such as meetings, project development, and systems discussions.
  • Prevention efforts including the accounting and development of community resources and provider services to keep children at home in their community and out of residential programs.
  • Mental Health First Aid trainings provided to child welfare staff.
  • 24/7 access to care screening, advocacy and referral line available to child welfare workers and to the community.

To learn more, contact Dusty Pye, Chief Integration Officer, at 904.337.4056 or dusty.pye@lsfnet.org.

Sponsored by the State of Florida, Department of Children and Families

In accordance with the Americans with Disabilities Act, appropriate auxiliary aids and services are provided at no cost to deaf and hard-of-hearing clients and companions. Persons needing special accommodations to participate in any meeting/hearing should contact Karrin Clark at
(904) 900-1075 for assistance.

LSF Health Systems, Inc.
(877) 229-9098

9428 Baymeadows Road, Building III, Suite 320
Jacksonville, FL 32256
Office: (904) 900-1075